Bojangles' Reviews

Based on 30 customer reviews from our shopper community, Bojangles'’s overall rating is 3.13 out of 5 stars and 63% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 100% of reviewers consider Bojangles' overall a good value option, based on a rating of 3.50 from 4 votes. Most consumers are generally satisfied with Shipping & Delivery (3.0 / 1 review) and Return Policy (4.0 / 2 reviews) Bojangles' offers. The most common issues with Bojangles' are around Customer Service and Price & Quality based on a rating of 2.0 and 2.25.

3.1

30 Reviews

Overall Rating

5 Stars

5

4 Stars

14

3 Stars

0

2 Stars

2

1 Star

9

Good Value

3.5

Price & Quality

2.3

Shipping & Delivery

3.0

Customer Service

2.0

Return Policy

4.0

All Reviews (30)
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silverwolf718
April 28, 2023
"I went to Bojangles in Augusta"
I went to Bojangles in Augusta, Georgia on wrightsboro. The manager asked me to wait for 15 minutes. After that time I asked how long he said 9 more minutes. It was a little after 1:00 pm on Thursday o 04-27-2023. It was very slow at this time no customers hardly their. I ordered the 8 piece family meal. Manager never offered me a drink while waiting on food. I find this service unacceptable. And they didn't have coleslaw available in the entire store and that makes the meal to me.
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MichelleBrooks
April 11, 2023
"Best chicken and tea"
I love their food. Chicken strips are great and I Always order Biscuits and sweet tea for the road. Definitely try. You won't be disappointed. I went to the one in pigeon forge Tennessee
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Irma.Mendoza
March 25, 2023
"Spammers!"
They spam my inbox over and over again, even after unsubscribing. I've never signed for their emails because I'm not in the US and have zero incentive to use their services.
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TristanFlores
March 11, 2023
"Complaint - Bojangles at 3727 Branch Avenue Hillcrest Heights, MD"
Bojangles:

I am writing about your Bojangles location at 3727 Branch Avenue Hillcrest Heights, MD. I was at this location this morning Saturday, March 11th, 2023, at 7:25 am. There were several cars ahead of me to place an order for breakfast. We waited for over 15 minutes, and nobody was available to take our orders. Therefore, your customers started to drive away. As I passed the drive-thru window I noticed nobody was in site working. Are your hours of operations not 7:00 am - 10:00 pm? Yes, I checked the website. I had another stop to make so I ran my errand and came back to Bojangles around 8:05 am and once again waited in the line and nobody was taking order. This is not the only time that I have gone to the Branch Avenue location and Bojangles is NOT opened for business. The few times I have gone this year the restaurant is NOT serving customers or there are people working in the restaurant, during business hours, but are NOT taking orders. This 3727 Branch Avenue Hillcrest Heights, MD Bojangles location is costing your business a LARGE loss of revenue.
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goldendog590
February 13, 2023
"I am the manager of Bojangles"
Hi Bojangles lovers as the manager of Bojangles I just want to tell all of you guys that there is a secret menu that you can order from right now will be sure to to cough in your chicken for extra flavor no but seriously we have a worker named Betty and she has a cold and she doesn't wear a mask or gloves and she makes the chicken so if you don't want chicken that is contaminated I suggest you tell the the people at front that you don't want her to make your chicken oh yeah Betty and you're fired that's for calling my kids $#*!es have fun in hell $#*! and for any other Bojangles do not hire this woman here's a picture of her
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Kadielou451287
December 31, 2022
"Horrible"
It would not let me put zero stars or that's what u would of out. Fultondale Bojangles stated they were closed at 2 Pm for the day. I could not even get a door dash order which was bad because that's how I make my money. I passed by their store again around 5 that same night and their lights were on like they were open.
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small_but_powerful
December 10, 2022
"Need better management"
Bad experience with letting my daughter work here new manager Maurice sit back and look at the lil girls encouraging the boys to have sex with them which most of them quick stay starting drama and the boss doesn't do anything about it but corporate will I have screenshots
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ticklishfrog439
November 18, 2022
"Hit the Spot"
I picked up a Cajun Chicken biscuit this morning for breakfast on the way to work in Carolina Forest. Biscuit was moist and fluffy not dried out. It hit the spot. The drive thru line went pretty quick, the person taking my order was patient and pleasant. I was greeted with smiles at the window. Breakfast is always a good experience at Bojangles.
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Mange56
April 19, 2022
"Can't get it right!"
Have visited stores in Canton & Woodstock, GA. Both have trouble having product as advertised and getting orders right. This has been a problem over some 6-8 visits. We like the chicken and so keep trying. However, today at Woodstock, they were out of two sides. Beans but no rice... no coleslaw. We drove up the road and had a Chick-fil-a. They had everything on the menu. We won't try again!
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ticklishpanda673
February 02, 2022
"So disappointed!"
Paid $12 for dry overcooked cold chicken wing dinner. Please do not waste your money on this garbage that is served with an attitude. My first and last visit to Bojangles.
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sadostrich353
July 12, 2021
"Never again Sr 16 St Augustine fl"
I was in the drive thru for a good 30 minutes. What happened to having people pull forward that have large orders? I'm thinking its because no one wanted to walk out to the car? The chicken was old and dry I will never go there again.
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angrypeacock940
May 16, 2021
"Bojangles Monroe NC 2303 Roosevelt Boulevard"
This has got to be one of the sorriest Bojangles around. I stopped going there for about three months after the tea was just like water I decided to give them another chance and stop by this evening. At the drive-thru I was addressed as yo what you need. I think this is so rude and inappropriate. This young girl took my money handed me my change and a bag. I said they're waiting on my half a gallon of iced tea. She came back to the window and said what you want. I stated I'd like to get my iced tea as she rolled her eyes. The Bo Realms must have been cooked last week, sorry food sorry service
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beautifulbird993
May 07, 2020
"Bad Food Delivered.."
I had ordered this meal in the past (April 2020), but it was bad. I ordered the 8 pieces tailgate special + the green beans and mashed potatoes with gravy. The address is 321 Greenville Blvd SE., Greenville NC. I thought I was going to get some hot chicken from this place instead I got chicken that was dried out and hard. I mean it was so hard that the chicken wing did not have meat on it, just hard crust where they probably refried the chicken before delivery to make me think it was fresh. I am a cook and I know bad food when I see it and this order was bad as they get. Never will I order from this place in the future. Since this virus, many restaurants are sending out bad food when they should be sending the best to stay open. Very disappointing after all those commercials they keep showing, they can't even deliver what they say about their own foods. I only gave 2 stars because of the sweet tea. Even the biscuits were funny tasting like it was old. Oh yeah, I got the coleslaw it was alright, at least it tasted fresh, might not have been though.
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purpletiger230
December 27, 2019
"Dissapointed again"
Well I tried it again and as usual was disappointed, fries were over cooked and hard, biscuits are getting smaller, probably will not try the one in Harrisburg again. The employees don't seem to care about good customer service, and it's usually not very clean.

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Questions & Answers
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Is bojangles.com a scam or a legit company?

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JuneMendoza
May 07, 2020

“Bojangle is a legit place. I think when this virus passes, it would be better to go inside to get fresh chicken because they are sending out the old and hard chicken to customers. I can tell that the workers don't care about keeping customers coming back.”

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What made you choose bojangles.com over similar businesses?

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smalllion777
May 07, 2020

“I chose Bojangle because I wanted spicy chicken and in the past, they were pretty good, now they are just getting by and I will choose another business like Zaxby to get my chicken for now on.”

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